Frequently Asked Questions
How do I place an order?
Three simple and easy ways to book your stage rental or any other equipment:
What are the business hours?
The event industry does not stop. We have trucks and crews on the road 24/7/365. Emergency service is always available. Normal office hours are 8am-8pm.
What forms of payment do you accept?
Our seamless virtual invoicing system accepts all major credits cards. Online ACH payments are also accepted. Non profit and municipal agencies can issue physical checks.
Is there a minimum order?
We have a $250 minimum order. Additional minimums may apply to delivery sites that are outside of NYC.
How far in advance should I book?
All rentals are reserved on a first come first serve basis. We recommend that you place your order as early as possible. However, we will make every effort to provide the items you need at the last minute.
Cancellation policy?
Cancellations must be submitted 14 days prior to the delivery date.
Do you provide full service rental and support?
We offer 100% complete full service stage and riser rental where our team will deliver, install, and breakdown the equipment 24 hours a day.
What is the service area?
We are based in NYC and service all five boros, Long Island, & Westchester. We also provide stage and riser rental to parts of New Jersey, Long Island, Connecticut, & upstate New York. Please contact us for logistics quotes on orders outside of NYC.